Frequently Asked Questions

Find answers to common questions below.

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Orders & Delivery

How long will my order take to arrive?

How will I know my order is confirmed?

Do I need an account to place an order?

Can I cancel or change my order after placing it?

Do you deliver all over Pakistan?

Do you offer free shipping?

Returns & Refunds

Can I return or exchange a product?

How long does a refund take?

About Our Tea

Where do you source your tea from?

What types of tea do you offer?

How can I keep tea fresh at home?

Payments

What payment methods do you accept?

Is Cash on Delivery available across Pakistan?

Products & Authenticity

Are your products original?

Do you offer bulk/wholesale orders?